Services

Facilities Management

Keeping your buildings running. Every system. Every site. Every day.

Services overview
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Nationwide Coverage

24/7 Response Teams

Self Delivery

Established 1971

How We Help

Technical FM that goes further than the fix

Facilities management should be straightforward. The right engineers, on site when you need them, doing the job properly, and a team behind them who keeps everything running smoothly in between. That's exactly what we deliver at Thermatic.

We provide a full spectrum of hard FM services to commercial, industrial and public sector clients across the UK, and a commitment to meet your response requirements anywhere in the country. We're built for the demands of complex, multi-site estates, and the high standards that come with them.

But that’s the minimum.

At Thermatic we are pushing the industry forward with a view to change the narrative of FM. FM isn't about reactive fixes, we’re too late to the party if we are there to fix. We want you to move to a proactive maintenance model, a model that brings your building to life, predicts the usage of your assets, and avoids the fixes because we knew they were coming. But we can only make this change with you.

We don't just maintain buildings. We take responsibility for them.

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What we offer

Facilities Management Services

A comprehensive range of hard FM services to commercial, industrial, and public sector clients across the UK.

Technician in a high-visibility vest and blue hard hat on a yellow ladder inspecting or replacing the filter of a ceiling-mounted air conditioning unit in a white dropped ceiling.

HVAC

Heating, cooling and ventilation that just works.
From routine servicing to complex system repairs, we keep your heating, ventilation and air conditioning performing at its best. Our engineers are trained across all major HVAC systems, ensuring your building stays comfortable, efficient and compliant, whatever the season.
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Electrical

Safe, reliable electrical maintenance you can count on.
We deliver planned and reactive electrical maintenance across commercial, industrial and public sector buildings. From distribution boards and lighting to power systems and testing, our NICEIC-approved engineers ensure your electrical infrastructure is safe, compliant and running as it should.
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Drainage services

Preventing drainage problems before they impact your business.
From drain unblocking and CCTV surveys to repairs and preventative maintenance, our drainage team keeps your systems flowing. Fast response when issues arise, proactive management to prevent disruption, keeping your sites compliant and operational.
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Refrigeration

Keeping temperatures where they need to be.
Whether it's commercial refrigeration in a retail environment or specialist cooling in a healthcare setting, our Refcom-certified engineers provide expert installation, servicing and reactive support – protecting your stock, your compliance and your peace of mind.
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Plumbing

Responsive plumbing maintenance, done properly.
Leaks, blockages, pressure issues – our engineers respond quickly and fix things right first time. We handle planned plumbing maintenance and reactive call-outs across all building types, keeping your systems flowing and your site safe.
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Fire & Security

Protecting your people and your premises.
From fire alarm servicing and emergency lighting to access control and intruder detection, we keep your fire and security systems fully maintained and compliant. Regular testing, clear documentation, and engineers who know what's at stake.
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Water Hygiene

Legionella control and water hygiene you can trust.
Water hygiene isn't just good practice, it's a legal obligation. Our team delivers comprehensive water hygiene services including risk assessments, temperature monitoring, cleaning and disinfection, and full compliance documentation to keep your building safe and your duty of care covered.
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Catering Equipment

Keeping commercial kitchens running at full capacity.
Commercial kitchens can't afford downtime. We provide planned servicing and reactive maintenance across a full range of catering equipment – gas, electric and refrigeration – so your kitchen keeps running safely and efficiently.
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Building Fabric

Maintaining the fabric of your building, inside and out.
From plastering and flooring to glazing and roofing repairs, our building fabric team handles the physical upkeep of your premises. Reactive repairs done quickly, planned programmes delivered on schedule, keeping your building structurally sound and presentable.
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Thermatic in numbers

1971

Company established.

90%

Self-delivered services.

13k

Priority callouts - 2025.

24/7

Response teams.

100%

UK Coverage.

Who We Support

Technical FM tailored to your sector

We have a proven track record delivering exceptional technical FM services across a wide range of environments.

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Retail

Multi site national estates are our specialty. We understand the pressure of keeping retail environments safe, comfortable and compliant with minimal disruption to trading. Our team's familiarity with large multi-site operations means we mobilise quickly and manage at scale.
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Healthcare

Healthcare environments demand precision. Our 30 specialist healthcare engineers understand the compliance requirements, infection control protocols and critical systems that come with clinical and non-clinical settings, including our in-house critical ventilation team for the most demanding environments.
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Education and Purpose Built Student Accommodation (PBSA)

Education establishments and the PBSA sector face huge volumes of footfall with users who need their spaces to be safe, secure, and compliant. We provide both reactive and proactive  reliable FM that keeps PBSA and Education operators compliant and their buildings comfortable with minimal disruption.
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Hospitality & Leisure

Downtime costs revenue. We work closely with hospitality and leisure operators to deliver planned and reactive maintenance that minimises disruption and reactive response that gets things back up and running fast.
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Local Authorities & Public Sector

Public sector buildings carry significant compliance obligations. We have extensive experience supporting councils and public sector estates with technically excellent, fully documented FM services that stand up to scrutiny.
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Industrial & Commercial

From office buildings to industrial facilities, we provide hard FM solutions that keep complex mechanical and electrical infrastructure running efficiently whatever the scale or complexity of the site.
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Testimonials

What our clients say

Read what some of our clients wrote about us.

Circle Health Group
We had the pleasure of collaborating with Thermatic Critical Environments on a project from inception to completion, and it was an outstanding experience on both fronts: the team's professionalism and the final product delivered. Thermatic demonstrated exceptional flexibility and collaboration throughout.
Circle Health Group
B&M
Thermatic has been our primary HVAC service provider at B&M for many years, and their performance has consistently met our expectations. Their large team's familiarity with our estate allows them to mobilise quickly and effectively, addressing any requests promptly. Managing KPIs is crucial in our operations, and Thermatic excels in this aspect.
B&M
Fresh Student Living
The level of communication demonstrated by Thermatic has been exemplary, extending from the Contract Manager and Technical Director to their on-site engineers. Their engineers' direct outreach to address reported issues, assuring competent and passionate handling of concerns, has been noteworthy and reassuring.
Fresh Student Living

Explore our extensive case studies for more insights into our services.

Full case studies
Why Thermatic

Your building deserves better than average.

Just a couple of reasons businesses choose Thermatic.

Engineers you can rely on

Our 90% self-delivery model means your site is looked after by our own people,  multi-skilled, qualified, and accountable. Familiar faces who know your building, not a revolving door of contractors.

Always on, always there

24/7 365 days a year with a helpdesk that answers. When something needs urgent attention, we're there quickly, calmly and ready to sort it.

Transparent by default

Real-time reporting via our very own CAFM. Live client portal access. Power BI dashboards. You always know where you stand on compliance, performance, and every open job across your estate.

Technical expertise at every level

From our engineers on the ground to our board-level H&S governance, technical excellence runs through everything we do. Whether SFG20, HTM, or your own enhanced quality and standards we are fully accredited, and always working to the highest standards.

More than a provider, a partner

We take time to understand your business, then shape our service around it. Dedicated account management. Long-term relationships. A commitment to making your sites better working together to improve your future, not just keeping them ticking over.

Innovation that makes a difference

AI-driven diagnostics, Asset Management, IoT data monitoring. We bring smart thinking to FM in practical ways that reduce costs, improve compliance and extend asset life.

FAQs

Your FM questions, answered straight.

We know choosing the right facilities management partner raises a lot of questions. We've answered the ones we hear most often, clearly, honestly and without the jargon.

What does Technical FM actually cover?

Technical FM is everything that keeps a building running safely and efficiently, from heating, ventilation and air conditioning to electrical systems, lighting, and building controls. We look after the systems that most people never think about, until something goes wrong. Our job is to make sure it doesn't.

Do you offer both planned and reactive maintenance?

Both. We carry out regular planned maintenance to keep systems in good shape and catch issues before they become problems. And when something unexpected happens, we're there quickly, calm, capable, and ready to sort it.

What kinds of buildings do you work with?

All sorts. From student accommodation and healthcare facilities to retail spaces, councils, and commercial properties. If a building has systems that need looking after, we're well placed to help.

Will we always deal with the same people?

That's exactly how we like to work. You'll get a consistent team who know your site, understand your setup, and genuinely care about keeping things running well. No revolving door, no starting from scratch every time.

How do you handle compliance and regulations?

We take compliance seriously, it's built into everything we do, not bolted on at the end. Our teams are fully trained and up to date, and we keep clear records so you always have the documentation you need.

Can you take over from an existing FM provider?

Yes, and we make the transition as smooth as possible. We take time to understand your site before we start, so there's no disruption to your building or the people in it.

We manage multiple sites, can you cover all of them?

Absolutely. We work with clients across multiple locations and tailor our approach to each site. One point of contact, consistent standards, wherever you are.

How do we get started?

Just get in touch. We'll have a straightforward conversation about your building, what you need, and how we can help. No jargon, no hard sell, just an honest chat about what works for you.

Still have questions?

Have a question that's not listed? Contact our team for assistance.

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