Hospitality & Leisure Facilities Management
Keeping guest-facing environments running smoothly, so every visit leaves the right impression.
Nationwide Coverage
24/7 Response Teams
Self Delivery
Established 1971
Professional Facilities Management for Hospitality & Leisure
In hospitality and leisure, the experience you deliver depends entirely on the environment you maintain. Guests notice when things aren't right, and in a sector where reputation is everything, a system failure or maintenance issue can have real consequences. Whether you manage hotels, restaurants, leisure centres, or entertainment venues, your buildings need to work seamlessly, every hour they're open.
We work with hospitality and leisure operators across the UK, delivering technical FM and drainage services to environments where presentation, reliability and responsiveness all matter in equal measure.
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When the guest experience is on the line, you need a team you can rely on.
Behind every great guest experience is a building that works. Comfortable temperatures, reliable lighting, fully functioning facilities, the details that guests take for granted when they're right, and notice immediately when they're not.
We provide planned and reactive maintenance across hospitality and leisure estates, with 24/7 response teams on hand around the clock and 90% self-delivery. Ensuring consistent, familiar engineers who understand the pace and pressure of guest-facing environments. From HVAC and electrical systems to water hygiene and building fabric, we keep everything running quietly in the background, so your team can focus on delivering the experience your guests expect.
We also provide full drainage management services, keeping systems clear and compliant in environments where hygiene and presentation are paramount.
Why Hospitality & Leisure Organisations choose us
Guest environment experience
We understand that in hospitality and leisure, how a building feels is as important as how it functions. Our teams work with the discretion and professionalism that guest-facing environments demand.
90% self-delivery
Consistent, accountable engineers across your sites. People who know your buildings and understand the standards you need to maintain.
24/7 response, 365 days a year
Hospitality doesn't have downtime, and neither do we. Our response teams are available around the clock to deal with issues quickly and quietly.
Planned and reactive maintenance
Delivered to SLA and managed proactively, minimising disruption to guests and staff and keeping your venues running at their best.
Drainage management
Reliable, fully compliant drainage services for environments where hygiene and presentation are non-negotiable.
Dedicated account management
Familiar faces who know your estate, understand your compliance requirements, and take genuine ownership of keeping things running safely.
Thermatic in numbers
Company established.
Self-delivered services.
Priority callouts in 2025.
Response teams.
UK Coverage.
About us
We're Thermatic. The difference in facilities management.
From HVAC to drainage and renewables, we look after the systems that keep buildings running safely, efficiently and reliably. With a self-delivery first approach operating across more than 10,000 sites nationwide, we work alongside facilities managers and property teams to deliver technical expertise with care and attention.
We're not just a service provider. We’re a partner that treats your estate as if it were our own.
