Service & Maintenance

What We Do



Our directly employed maintenance technicians are on hand 24/7 to look after all your planned maintenance, reactive calls and small works. With national coverage, we are able to ensure that our highly qualified engineers can rapidly respond to your needs, with the right skills and expertise.

Our dedicated account teams are focused on forward planning, rapid response and clear communication, with real-time information, to ensure you are ahead of the game at all times. The provision of planned maintenance and nationwide monitoring and response is backed up with lifecycle costs, compliance certificates, and prioritisation to assist with budgeting and planning. In addition to optimising your equipment performance, we will also assist with Energy Monitoring and Data Analytics.



Using our in-house drainage experts, with fully equipped vehicles, we can deliver planned maintenance and reactive response nationwide 24 hours a day. Our services include:

  • CCTV Surveys
  • Drain & Pipe Repairs
  • Drain Unblocking
  • Drainage & Sewer Mapping
  • Jetting
  • Surface Cleaning
  • Petrol Interceptors
  • Pumping Stations
  • Sustainable Drainage Systems (SuDS)

Following any service or repair works, you will receive a comprehensive report, with relevant images, ensuring that you have peace of mind and records to refer back to.

Electrical & Lighting

Electrical & Lighting

Thermatic provides high quality reactive, planned and preventative maintenance support on commercial building electrical services and systems.
Our maintenance, compliance and reactive services include:

  • Portable Appliance Testing
  • Fixed Wire Testing
  • Thermal Imaging
  • Emergency Light Testing
  • LED Lighting
  • Solar Installations
  • EV Charging Points

Our team of qualified electrical engineers work to the highest standards and operate within NICEIC guidelines, keeping your sites running and compliant while being safe and sustainable.



For all aspects of commercial refrigeration we offer a variety of servicing options to make sure that your refrigeration system runs efficiently and effectively at all times. During the servicing our highly experienced technicians will carry out all necessary checks and tests.

We are able to service and maintain all manufacturers equipment, including:

  • Display Cabinets
  • Chest Freezers
  • Storage Cabinets
  • Cellar Cooling
  • Walk-in Fridges/Freezers

Given the cost of failure, we are also able to remotely monitor equipment performance, ensuring that we can respond to a fault before the chilled goods are spoiled.

Water Hygiene

Water Hygiene

Thermatic provide a full range of water hygiene compliance and maintenance services, in accordance with the HSE ACoP L8 requirements. Our services include:

  • Risk Assessments
  • Tank Maintenance & Cleaning
  • Sampling & Testing
  • Chlorination & Disinfection
  • Log Book Supply (Paper & Electronic)

We will take care of your legal requirements, while keeping your staff and customers safe.

Catering Equipment

Catering Equipment

Our mobile response team are able to deliver maintenance and repairs to all types of commercial catering equipment. We can make sure your gas appliances, refrigeration, and extract systems are operating efficiently and minimise any down time. We have a nationwide team of Gas Safe engineers, and F-Gas registered technicians, ready to respond 24 hours a day.

It is essential for insurance purposes that you have an up to date gas certificate (CP42) on the premises. As Gas Safe registered engineers, we will carry out strict checks set by The Gas Safety Register and ensure that you have all the required documentation up to date.

Our engineers will check all gas appliances, pipework, extraction systems and gas interlock systems, giving you peace of mind that your equipment has been fully tested and is certified safe.

What Is BEMS?

BEMS stands for Building Energy Management System and can be an integral part of controlling and monitoring your buildings.

If you imagine the BEMS as the central brain for your building, collecting information for each different element, for example heating, ventilation or air conditioning, controlled as one central system. The BEMS can take information from your building (inputs) and then direct other parts of your building to act on this (outputs). A simple example of this would be, the BEMS has a sensor within your building that tells it what the temperature is. You tell your BEMS you want to control your building to 21°C + or – 2°C. If that temperature sensor goes above 23 °C, the BEMS will instruct cooling to start to bring the temperature back down. If the temperature goes below 19°C, the BEMS will instruct heating to bring the temperature back up. BEMS can often be seen as extremely complex and not user friendly, which can lead to systems being neglected or not used to their full potential.

What can we do to help?

Thermatic can provide support to get your BEMS back to life and performing in line with your building requirements. Whether you require maintenance, repairs, improvements or training we can offer a solution to help.

Our aim is to help you understand all of the assets you already have, to support your energy management and building control journey.

Contact Us

Thermatic Ltd HQ  |  3 Sovereign Enterprise Park  |  Salford  |  Manchester  |  M50 3UP