Privacy Policy

In order for us to operate our business we need to collect personal data from those who access our websites or premises, obtain products or services from us, provide products or services to us, are engaged by us or who we otherwise have dealings with in the course of our day to day activities.

We are committed to ensuring that the personal data we collect and use is appropriate for this purpose and does not constitute and invasion of an individual’s privacy. This section sets out further details of the types of personal data we collect in different circumstances and how we use it.

This policy describes how and why we collect, store and use personal data and provides information about individuals’ rights. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

In this policy “We”, “Us” and “Our” refers to Thermatic Limited the company responsible for any personal information collected about you.

Introduction

We are committed to safeguarding the privacy of our website visitors and service users; in this policy we explain how we will handle your personal data.

We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.

Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive direct marketing communications and limit the publication of your information. You can access the privacy controls via [Blue Whale To Add].

In the privacy policy, the following definitions are used:

Data

Collectively all information that you submit to Thermatic Limited, via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;

Data Protection Laws

Any applicable law relating to the processing of Personal Data, including but not limiting to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;

GDPR

The General Data Protection Regulation (EU) 2016/679

Thermatic Limited, “We” or “Us”

Thermatic Limited is a Technical FM company, headquartered in Salford, England.

Company registration number 10650952, at the following address: Thermatic Limited, Unit 3, Sovereign Enterprise Park, King William Street Salford, M50 3UP

User or “You”

Any third party that accesses the Website, and is either (i) not employed by Thermatic Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Thermatic Limited and accessing the Website in connection with the provision of such services; and

Website

The Website you are currently using, www.thermatic.co.uk and any sub-domains of this site unless expressly excluded by their own terms and conditions.

In the privacy policy, unless the context requires interpretation:

• • The singular includes the plural and vice versa.
  • References to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy.
  • ‘including’ is understood to mean ‘including without limitation’.
  • Reference to any statutory provision includes any modification or amendment to it.
  • The headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

This privacy policy applies only to the actions of Thermatic and Users with respect to this Website. It does not extend to any third-party websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites. It does not extend also to any Thermatic Limited providers client services or systems.

For the purposes of the applicable Data Protection Laws, Thermatic Limited is the “Data Controller”. Thermatic Limited determines the purposes for which, and the manner in which, your Data is processed.

How we collect Data

We collect Data in the following ways:

Data is given to us by you; and
Data is collected automatically.

Data that is given to us by you

Thermatic Limited will collect your Data in a number of ways, for example:

When you contact us through the Website, by telephone, post, e-mail, social media or any other means.

In each case in accordance to this privacy policy.

Data that is collected automatically

The Website www.thermatic.co.uk uses ‘Google Analytics’ to collect data about the unique visitors. Making use of Cookies (such as the Google Analytics cookie) to collect data to allow us to track website audience, website demographics, and website content or page views.

Thermatic Limited uses ‘LinkedIn Insights Tag’ on the Website, to track website audience and demographic to any LinkedIn ad campaigns run.

Thermatic Limited also uses ‘Facebook Pixel’ on the Website, to track website audience and demographic to any Facebook events or ad campaigns run.

Thermatic Limited also uses ‘HotJar’ on the Website, to track website audience behaviours (what Website links they click, time spent on pages and demographics)

All Visitors to the Website will be presented with a clear message asking them to provide consent (via opt-in) to these cookies and tracking mechanisms, with no scripts loading if consent not provided by the Visitor.

Keeping the Data secure

All of the above information is held securely, and information is only used in the context of the specific processing purpose, and by individuals with the relevant rights of access to that information. We will not transfer your data outside of the EEA.

Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this email address enquiries@thermatic.co.uk

How Long do We Keep Information?

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in the privacy policy, or until you request that the Data be deleted.

Any data deleted in relation to Website based requests will be permanent, with no record retained in any backup or offline copy.

Links to other websites

The Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. The privacy policy does not extend to your use of such websites. You are advised to refer to any privacy policy of such sites, if you have a concern.

Your rights

The right to be informed

You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Policy.

The right of access

You have the right to obtain access to your information (if we’re processing it), and certain other information (similar to that provided in this Privacy Policy). This is so that you are aware and can check that we’re using your information in accordance with data protection law.

The right to rectification

You are entitled to have your information corrected if its inaccurate or incomplete.

The right to erasure

This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are legal exceptions to this rule.

The right to restrict processing

You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in the future.

The right to data portability

You have rights to obtain and reuse your personal data for your own purposes across different services. For example, if you decide to switch to a new provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability.

The right to object to processing

You have the right to object to certain types of processing including processing for direct marketing or, if you no longer want to be contacted about potential opportunities.

The right to lodge a complaint

You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator.

The right to withdraw consent

If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is deemed unlawful).

If You Wish to Exercise Your Rights

If you wish to exercise any of the rights under the terms of GDPR, as set out in the sections above, then please write or email, stating clearly which right(s) you wish to exercise:

Data Protection Officer
Thermatic Limited
Unit 3
Sovereign Enterprise Park
King William Street
Salford
M50 3UP
enquiries@thermatic.co.uk

We will acknowledge your letter / email and will respond to the request within the required statutory period.

If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. You can contact them by calling 0303 123 1113, or by going online at www.ico.org.uk/concerns.

Policy Review / Update

This Privacy Policy will be reviewed and amended if applicable from time to time to take into account new laws, technology, changes to our operations and practices. Any information we hold will be governed by the most recent version of the policy on our website.